Disse punktene har jeg hentet fra http://www.strategy-business.com/resilience/rr00006
1. Adress the «human side» systematically
2. Start at the top
3. Involve every layer
4. Make the formal case
5. Create ownership
6. Communicate the message
7. Access the cultural landscape
8. Adress cultur explicity
9. Prepare for the unexpected
10. Speak to the individual
Alt dette ser jo veldig greit og opplagt ut – lurer derfor på hvorfor det er så mange endringsprosesser som slår feil?
Man kan også omformulere punktene over slik man har gjort her (http://www.teamtechnology.co.uk/changemanagement.html):
- Different people react differently to change
- Everyone has fundamental needs that have to be met
- Change often involves a loss, and people go through the «loss curve»
- Expectations need to be managed realistically
- Fears have to be dealt with
Eva 2.0 